10 Year Guarantee

10 YEARS FRAME GUARANTEE

 

At Happy Sofas we are so confident in the quality of our furniture that we offer a 10 year warranty on all the furniture we sell.

 

The warranty starts from the date of delivery and offers cover against manufacturing defects on the construction of the frame and frame springs.

 

After almost 20 years of looking after customers,  our expertise is backed by our own fully trained service managers who have the upholstery skills to resolve all issues.

 

There are some things that aren’t covered by your warranty. For example, deliberate damage - like treating it roughly or not using the right products to maintain it. It also doesn’t cover your sofa for use in a workplace or business - only for use in your home.

And, don’t forget your 10 year warranty only belongs to you. So if you sell or give away your sofa, the warranty ends.

 

 

What isn’t covered?

- Wear & tear

- Misuse (accidental or deliberate)

- Failure to maintain

- Commercial or institutional use

- A product that has been assembled or stored incorrectly (e.g. in an area of damp or direct sunlight)

- Any item where an alteration has been carried out

- Clearance and/or display products

- Failure to follow the terms of these guarantees

*Please note: these guarantees do not affect your legal rights

 

 

 

 

HOW DO I MAKE A CLAIM?

To make a claim please Please call the landline number on the site or email us at hello@happy-sofas.co.uk